In order to do good business with a company, the most important thing you need is to have trust between the concerned parties.
BigCommerce is keen on building trust with its clients. It provides the most flexible return system you will find.
Although it is not likely to come to that, but if you want to return a product, BigCommerce has the best and most flexible return system you will find.
The products catered by BigCommerce are top of the line.
They connect you with 15,000 stores online. This shows the level of commitment that they have to grow with you.
They have the most flexible return system, although I doubt that you will ever need it. If you want to return a product, you just have to login through ‘My Account’ and place your request via email.
This email will be processed within two working days, after which the representatives will contact you for more information and then update you when they have processed it.
BigCommerce makes sure that its customers are satisfied. They take the client’s complain very seriously.
Although it hardly ever happens, but in case you want return a product, BigCommerce will not only take the good, but will also refund you your payment.
While buying products online the drawback with most ecommerce companies is that, once the good is delivered, it is almost impossible for you to change it.
BigCommerce makes it possible for you to replace the good. It is possible that you may not like the color of your product and want a different one. BigCommerce is always there to facilitate you. Their flexible return/replace system makes this process easy for you.
All you need to do is login and send an email to BigCommerce representatives. They facilitate you in this process. Having said this, they make sure that there is no difference in the products look in real compared to the one displayed on the site.
There is almost never a need for the replacement.
Making RMA Easier
BigCommerce has always gone the extra mile to facilitate its clients. Now you can give the return merchandize authorization to more than one of your employees.
You can simply notify BigCommerce of the names and identification of your designated employees who deal in the return goods area. BigCommerce will stay in contact with your employees and facilitate the return.
BigCommerce has made is easier for you to make your online business a success without any risk. All you need to do is sign up with the company and enjoy the ride. Use the marketing tool from BigCommerce and experience success.